10A Rue du Puits · Luxembourg

+352 661 118 040info@ecoluxcleaning.lu

Private customers

Home cleaning in Luxembourg

You come home on a Tuesday evening, and it's done: the floors, the bathroom, the kitchen. By someone you met, who has your keys, and who comes back the following week.

Your first 2 hours of cleaning free*

  • No-obligation quote
  • Free quote
  • Luxembourg
Bright living room with a light-coloured sofa, coffee table and plants.
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Care in every detail.
On every visit.

Who enters your home

Close-up of hands wiping a wooden table with a striped cloth.
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An identified person
You know your cleaner's name and meet them at home before the first visit.
Employed and declared
Your cleaner is directly employed and declared by Ecolux and follows the cleaning plan agreed with you.
The same, every time
During holidays, choose a replacement introduced in advance or postpone the visit.
Reachable
A direct number for changes, feedback or an additional task.

What do you need right now?

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Regular home cleaning

Living rooms, kitchen, bathrooms, floors, dust, windows within reach.

Weekly or fortnightly

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Deep cleaning

A thorough clean throughout your home, including high surfaces, beneath furniture, grout and appliance interiors.

Once or twice a year, or before an event

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End-of-tenancy & move-in cleaning

A clean, empty property ready for handover: kitchen, bathrooms, windows and cupboards.

An cleaning visit, before handing over the keys

Included in every visit

Accessible windows and kitchen and bathroom disinfection are included in the cleaning, with no separate charge.

A clear quote before we start

Your quote sets out the price and applicable VAT. Please check any tax treatment of cleaning services with your adviser or accountant.

What you ask yourself before entrusting your home

“I don't give my keys to someone I've never seen. »

We arrange a visit to your home before the first clean. Your cleaner is directly employed and declared. We agree key and access arrangements with you during that visit.

“My two-year-old son licks everything. What do you clean with? »

We supply equipment and eco-friendly cleaning products without added synthetic fragrance. We assess each surface to choose a suitable product. We can use the customer’s professional equipment if agreed.

“What if something breaks, or disappears? »

Report the issue to Gerald Yankey by phone or email. We review the situation with you. Key and access arrangements are agreed during the site visit.

2 free hours

Your first 2 hours of cleaning free*

New customers receive a two-hour deduction on their first invoice when booking at least 20 hours of cleaning and accepting the quote.

New home and business customers. All services, with a minimum booking of 20 hours.

Minimum booking for the offer
A booking of 20 hours of work, only to qualify for the two-hour welcome offer, with an accepted quote.
How the discount works
Two hours are deducted from the first invoice. This is not a separate free cleaning visit.
Eligible customers and services
New home and business customers, for all services offered.
Number of offers
One welcome offer per customer.
Service area
Throughout the Grand Duchy of Luxembourg.
Validity
No expiry date announced.
Site visit and quote
The site visit and quote are free and carry no obligation. The quote must be accepted before cleaning starts.
How hours are counted
Hours are counted per cleaner: two people working for five hours count as ten hours of work.
One-off or regular cleaning
No recurring contract is required. A one-off clean can qualify if at least 20 hours of work are booked.
Combining discounts
To be confirmed with Ecolux

Frequently asked questions

All questions
What is the difference from a directly employed housekeeper?

You are not the employer: Ecolux employs and declares its staff, supplies the equipment and arranges cover for absences.

Can I choose the day and time?

Yes. The slot is fixed together at the first meeting and remains the same from week to week.

Should we make a long-term commitment?

The conditions for postponement and termination appear in the quote: To be confirmed with Ecolux

Do you speak English?

Languages ​​spoken by the team: French, German and English

What happens if I'm not satisfied?

Call us. We will address the issue and record your instructions for future visits.

Two hours off your first cleaning invoice.

Answer five questions about your home. We will call you to arrange an initial visit. Callback timeframe: To be confirmed with Ecolux.